BEGINNING 8/1/25, CLIENTS PLEASE MAKE SCHEDULING REQUESTS FOR ALL SERVICES IN THE WALKIES APP

Important Updates to Walks & Wags with Morgan Services & Pricing – Effective August 1, 2025

At Walks & Wags with Morgan, I’ve always strived to provide reliable, high-quality, and compassionate care to the pets and families I serve. Many of my clients have been with me for years, and I’m so grateful for your continued trust and support. As my business continues to grow and evolve, I occasionally need to adjust pricing and policies to ensure I can continue offering the level of care and communication you’ve come to expect. Beginning August 1, 2025, several changes will take effect regarding service pricing, overnight stay structure, and standard business fees. These updates reflect rising operating costs, increased demand, and a desire to offer more flexible care options—especially for pets who require more frequent company and attention throughout the day.

WWM HELP

Morgan Childers

6/22/20252 min read

🐾 What’s Changing?

1. Service Price Adjustments

Most of my service prices will increase slightly starting August 1, 2025. I’ve kept my rates steady for many years, but this change is necessary to ensure sustainable, quality care. A detailed chart of new service prices will be included at the bottom of this post.

2. New Overnight Options

Traditional Overnight Stays will now include up to 12 hours of care overnight only. Daytime visits or extending the night stay beyond 12 hours will no longer be automatically included.

To better serve pets who need more frequent companionship, I’ve created a new premium option:
Overnight Stays PLUS+ – This includes:

12 hours overnight
Two (2) 30-minute Drop-In Visits during the day

Rate: $140 per night

This new service offers a more complete in-home care solution for pets who are happiest with more human interaction throughout the day.

3. Processing Fee for Invoices

A 4% Processing Fee will be added to all invoices starting August 1, 2025. This helps offset the cost of credit card and online payment processing fees. Clients who intend to pay an invoice with cash or check can have this fee waived by letting me know their payment method before the invoice's due date.

4. Standard Fees & Policies

As my business becomes more standardized and legally compliant, all clients—new and existing—will be expected to follow the same policies. Walks & Wags with Morgan's Terms & Conditions, Payment Policy, and Cancellation Policy can be found on the website and in your Walkies app. Fees now found in the Terms & Conditions, which longstanding clients may not yet be aware of, include:

$10 Urgency Fee for bookings requested within 48 hours
$15 Travel Fee for clients located outside the regular service area
$25 Holiday Rate applied to major holidays and one (1) day before and after the holiday
$8 After Hours Fee for Drop-In & Dog Walk services before 9:00 AM or after 8:00 PM Monday-Sunday
Cancellation Fees according to the terms in the WWM Cancellation Policy

These fees are already outlined in the contracts signed by newer clients and will now apply to all clients starting August 1, 2025. As always, Walks & Wags with Morgan reserves the right to waive any of these fees at my sole discretion based on individual circumstances.

🐶 What Do You Need to Do?

If you’re an existing client who hasn’t yet signed digital contracts in the Walkies app, I’ll be reaching out in the coming weeks with your Walkies invitation. Electronically signing the contracts in Walkies will be required to book any services after August 1, 2025. This ensures clear communication and helps protect both of us in the event of changes, emergencies, or cancellations.

If you have questions or want to discuss which service level is best for your pet’s needs, I’m always happy to chat.

Thank you again for being part of the Walks & Wags with Morgan Pawmily. Your trust in me to care for your beloved pets means the world.

info@walksandwagswithmorgan.com
(828) 331-1881