Exciting Updates at Walks & Wags with Morgan: Booking Just Got Easier!

📱 Introducing the Walkies App for Booking and Communication

💻 Easy Online Onboarding Forms

We’ve also simplified the client onboarding process with online forms you can complete from any device. These forms help us gather all the necessary details to provide personalized, premium care for your pets. No more printing, scanning, or paper shuffling—just quick and easy Google Forms that save you time.

If you are a new client, WWM requires all clients to complete the New Client Onboarding Form and Veterinary Release Form before booking services.

💳 Secure, Simple Payments with Stripe

All invoices are now sent directly to your email with a link to pay securely through Stripe. You can pay right from your phone, tablet, or computer in just a few clicks. Stripe accepts all major credit and debit cards and is fully encrypted for your safety. In addition to Stripe-enabled payments, Walks & Wags with Morgan still accepts payment via cash, check (made payable to Morgan Childers), PayPal (@walkswagsmorgan), and Venmo (@walksandwagswithmorgan).

If you are an existing client for whom Walks & Wags with Morgan does not have an email address, or if you need to update any information about your home or pets, please complete our Client Information Update Form as soon as possible.

Beginning August 1, 2025, there will be a small 4% processing fee added to all invoices to cover the cost of secure online payments. If you plan to make payment with cash or check, please inform Morgan before your invoice due date, and the fee will be removed.

✅ How to Set Up the Walkies App (Step-by-Step Guide)

Here’s a complete guide to getting started with Walkies:

WALKIES SETUP INSTRUCTIONS FOR NEW CLIENTS
Walks & Wags with Morgan

Welcome to Walks & Wags with Morgan! We’re excited to care for your pets and are now using the Walkies: Customer Pet Journal app for service bookings and communication. Please text us at (828) 331-1881 or email us at info@walksandwagswithmorgan.com for your personal app invitation, then follow these detailed steps to get started:

1. Create Your Walkies Account
Click the link you received in your text or email from Walks & Wags with Morgan to download the app.

• Tap “Sign Up” and use your email or social login.

• Complete all required fields:

  • First & Last Name

  • Email & Phone (include country code ‘1’)

  • Physical Address

  • Emergency Contact details

⚠️ Incomplete info will prevent you from booking services.

2. Explore the Home Screen
You’ll find:

• A map

• All Activities

• Book Something

• Updates

• Invoices (not used for billing at WWM—see below)

📌 WWM invoices are emailed separately through Stripe.

3. Complete Your Pet Profiles

• Tap the gear icon > "Pets" > "+" to add a pet

• Fill in all profile details

• Upload a photo if you’d like

• Be thorough in the following sections:

  • Feeding schedule

  • Reactivity/Behavior

  • Medical history & medications

  • Vaccination records (especially rabies!)

  • Vet contact info
    

4. Review & Sign Required Contracts
Before scheduling your Meet & Greet, you must sign:

• Terms & Conditions

• Payment Policy

• Cancellation Policy

To sign:

• Go to “Updates” or Settings > “Contracts”

• Tap each contract, read, and “Agree & Sign”
  

5. Book a Meet & Greet
Once your pet profiles are complete and contracts signed:

• Tap “Book Something” > “Meet & Greet”

• Choose a date/time window

• Add any special notes

• Tap “Send Booking Request”

⏰ Meet & Greets usually last 30–60 minutes.

6. Set Your Notification Preferences

• Go to Settings > Notifications

• Enable email or push notifications (or both)

• Customize which alerts you want to receive

📨 Note: WWM does not use SMS/text alerts at this time.

7. App Features to Know

• Messages: Chat with Morgan directly

• Appointments: View upcoming visits

• Invoices: Not used by WWM

• Bulletins: Announcements & updates
  
  

Need Help?
If you run into any trouble, feel free to reach out:
📧 manager@walksandwagswithmorgan.com
📞 (828) 331-1881

We’re here to help every step of the way!

We’re so glad to have you and your pets as part of the Walks & Wags with Morgan Pawmily. These updates are all about making your experience smoother, safer, and more convenient—because we believe pet care should be easy, clear, and full of joy.

Stay tuned for more updates, helpful pet care tips, and behind-the-scenes stories from your favorite local pet-sitter!

🐾 With care,
Morgan